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Featured Article:

Observations on the Art of Managing Performance Outcomes

“Cindy Brunger provided valuable consultation to the Children’s Place Association as we prepared for re-accreditation under the 8th edition Council on Accreditation standards. Her belief in accreditation as a support to agencies and as a means to elevate the effectiveness of human service agencies kept the focus on excellence, and her attention to detail helped ensure that our material was complete and reflective of our practice. She worked collaboratively with administration and staff and provided all the support we needed throughout the process."

Cathy Krieger, CEO
The Children’s Place Association

Welcome to Performance Matters Consulting

Performance Matters Consulting Group is committed to enhancing performance and improving client outcomes through integrated and well-managed service activities within human service organizations. We use group facilitation methods and a performance consulting approach to ensure that all components of the organization are considered.Our work is guaranteed.

Better Outcomes for Clients through Better Focused Staff—At All Levels!

Today’s non-profit leaders understand that accomplishing their mission depends on all the pieces of the organization working together. Fitting together. Performing well at all levels to achieve outputs and positive client outcomes. This demanding environment expects better services with fewer dollars.

Recent articles

Performance Based Contracting 10 Tips For Purposeful Implementation of Your Mission Foundation Thinking

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Accreditation Looming?

Many agencies dread it, but accreditation is a great opportunity to re-tool operations and direct services—and it can give employees opportunities to participate in ways they never have before.